Mendtronix announces expanded IFP LCD repair operations beyond electronics repair by the addition of new clean room operations in its Atlanta and San Diego operations (Pittsburgh soon). Large panel LCD market growth requires extra equipment and advanced logistics and repair support which Mendtronix is now leading the way for many brands and manufacturers.
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Avizia of Reston Virginia, a rapidly growing telemedicine company has engaged MTI-San Diego to provide several product final assembly functions for a new FDA Class 1 model.
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Bluegrass Distributions of Lexington Kentucky, has engaged MTI-Pittsburgh to be its primary forward logistics distribution center.
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Mendtronix (MTI) continues its excellent response to the electronics supply chain industry with A-Stock rework projects deploying all three MTI sites in Atlanta GA, San Diego CA and Pittsburgh PA.
The post Mendtronix complete its 25th major rework project for contract manufacturers and U.S. national brands. appeared first on Mendtronix.
MTI-Atlanta continues to grow in response to customer needs in this key region of the U.S. to increase repair and logistics capabilities and enhance MTI’s nationwide coordinated support across all three of its regional operations.
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MTI has engaged NEC ETC to perform European electronics repairs for customers in the region including LCD and projector products.
The post NEC Europe Technical Services (ETC) and Mendtronix Inc. (MTI) complete agreement for Interactive Flat Panel repairs. appeared first on Mendtronix.
This certification allows MTI to perform final assembly and test of Class 1 FDA products which is immediately applied to telemedicine carts for a leading medical products company.
The post Mendtronix Inc. (MTI) announces it has passed a FDA (Food & Drug Administration) Facility Audit. appeared first on Mendtronix.
MTI will support all repair categories to the point that parts are available for this brand that has ceased new model sales. All repairs will be performed at the MTI-Pittsburgh regional facility. Replacement lamps are also available via MTI.
The post ASK Proxima contracts Mendtronix Inc. (MTI) to manage legacy warranty and out-of-warranty repair services. appeared first on Mendtronix.
Leading repair, refurbishment, and logistics company passes stringent requirements and achieves ISO 9001 re-certification across all three of its sites: Atlanta, Pittsburgh & San Diego. MTI will begin preparations for the new ISO 9001 2015 regulations as training documentation becomes available in 2016.
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MTI is taking its almost two decades of advanced Electronics Repairs and Logistics experience and now applying it to the growing medical equipment industry. Earlier in 2015, MTI passed multiple FDA facility audits and is now performing telemedicine communication carts final assembly, test and direct shipments. MTI is targeting FDA Class 1 & 2 products with Electronics Repairs, Refurbishments, Recall Management, Final Assembly and integrated Third Party Logistics.
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Wetek, a Slovenian electronics manufacturer has awarded Mendtronix (MTI) its U.S. forward logistics contract with multiple services via MTI’s Atlanta operation starting in March.
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Black Tai, a California supplier has awarded Mendtronix (MTI) its U.S. forward logistics contract with multiple services via MTI’s San Diego and Pittsburgh facilities.
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Mendtronix (MTI) is proud to announce further assembly, test and logistics responsibilities awarded by Avizia for its new CA750 and CA300 product lines. MTI’s San Diego and Pittsburgh facilities continue to grow in scope supporting these exciting new medical telemedicine advanced carts.
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Nordaq FRESH, a Swedish water filtration company with unique technologies, has awarded MTI a contract containing forward and reverse logistics, several technical and administrative services in support of its North American expansion via MTI’s locations in San Diego and Pittsburgh.
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Medical communications technology start-up streamlines fulfillment logistics processes and gains a long-term 3PL partner.
Benefits:
In 2013, Avizia, a new telecommunications start-up, launched its product line of innovative video products. As the company prepared for growth across global markets, it was imperative they first find a fulfillment partner that could not only work directly with manufacturers, provide forecasting, RMA, RTV, and other reverse logistics services but could also provide technical support and repairs.
Avizia expected to hire multiple companies to satisfy the wide array of services as their growing start-up needed to scale its operations. Instead, they were pleased to find one experienced company, Mendtronix, as a complete 3PL solution, allowing them to focus on sales, marketing and other strategic areas.
To date, Avizia is ahead of target on executing its start-up milestones including Mendtronix successfully executing its responsibilities and meeting same day fulfillment commitments. MTI’s contracted services have now gone beyond the original scope helping fill in new found needs typical in a start-up.
“Mendtronix’s unique combination of forward and reverse logistics, technical support, factory repair and refurbishments capabilities enable us to provide our customers a true end-to-end product lifecycle solution.” – Luke Leininger, COO, Avizia
Luke Leininger
Avizia, http://www.aviziatech.com, is dedicated to improving people’s lives through innovative video products inspired by the unique needs of the healthcare, education, and public sectors. Avizia was founded in April 2013, by former members of the Cisco Collaboration Verticals Products Team, with engineers, industry experts, and sales professionals that are passionate about improving access to healthcare and education through creative application of advanced communications technologies
Mendtronix offers a full suite of support services ranging from reverse logistics, distribution and parts management to factory repair and refurbishments. With over 15 years of experience in the AV industry, the company has serviced more projectors than any other company and supports a wide range of electronics and digital signage products such as interactive flat panel displays, LCDs and PCs.
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Collaborations solutions leader and interactive whiteboard system manufacturer streamlines RMAs and bolsters brand equity.
Benefits:
In 2011, SMART Technologies was in need of a much improved projector service experience for its U.S. customers. Turnaround times were slow, communication and reporting was poor and only one service location added to a weak customer experience in its biggest market.
After one visit to Mendtronix’s headquarters in San Diego, SMART service management quickly decided on a trial use of the MTI’s west coast operation, immediately solving their need for bi-coastal support. Within one year, MTI’s performance earned it a chance to gain a growing share of the work in the east via MTI’s Atlanta operation. Within another nine months, MTI had earned 100% of SMART’s projector repair business in the U.S. The company also improved overall communication, turnaround, and quality.
Today, SMART is enjoying a single and reliable U.S. projector service partner and improved communications with the Asian manufacturer, Coretronic. This example highlights MTI’s ability to work efficiently with multiple parties. Daily operations include shipping new exchange requests within 24 hours, parts forecasting, safety stock management, extensive reporting, board repairs, call center support, website integration, warehousing, freight management, RTV execution and 24 hour out-of-warranty repairs. MTI is now also servicing Canadian out-of-warranty customers with a streamlined cross-border round trip process in partnership with UPS.
“We needed a scalable, bi-coastal partner that could deliver superior repairs, logistics and turnaround times.”
“Multiple SMART toptier resellers recommended Mendtronix as a solution to their needs based on their successful experiences with similar brands.”
Steve StorrSMART Technologies Inc. is a leading provider of technology solutions that enable inspired collaboration in schools and workplaces around the world by turning group work into a highly interactive, engaging and productive experience. SMART delivers integrated solutions of hardware, software and services designed for superior performance and ease of use, and remains a world leader in interactive displays.
Mendtronix offers a full suite of support services ranging from reverse logistics, distribution and parts management to factory repair and refurbishments. With over 15 years of experience in the AV industry, the company has serviced more projectors than any other company and supports a wide range of electronics and digital signage products such as interactive flat panel displays, LCDs and PCs.
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Leading movie theater advertising company decreases customer downtime and gains bicoastal services partner.
Benefits:
In 2006, National CineMedia (NCM) Media Networks was frustrated with repair services and began to search for alternative options. NCM had broken equipment returned to Denver initially and then reshipped to its various repair vendors. Repaired product then came back to Denver and into a safety pool maintained there where daily trouble tickets created demand for replacement shipments across 48 states.
Mendtronix was selected as NCM’s outsourced repair solution. Key value adds included direct equipment shipments from the theatres and control of NCM’s safety stock , fulfilled directly from MTI. Additionally, trouble tickets submitted as late as 4:00 PT were shipped the same day for overnight delivery across the country. In 2009 after MTI opened its Atlanta office, NCM gained a bicoastal partner and with a heavier concentration of theatres east of the Mississippi, freight costs were significantly reduced.
MTI maintained a competitive network of sources for original parts, and was fully capable of advanced board repairs. Turnaround times improved, aftermarket costs decreased, and savings were passed along to NCM’s customers. Over time, MTI was given additional digital display products which helped expand the company’s product portfolio. After seven years, the NCM/MTI relationship has grown to include a full portfolio of aftermarket and supply chain services.
“Mendtronix’s customized services keep our equipment up-time high and our logistics costs low.”
Deb McKenney
National CineMedia (NCM) operates NCM Media Networks, a leading integrated media company reaching U.S. consumers in movie theaters, online and through mobile technology. The NCM Cinema Network and NCM Fathom Events present cinema advertising and events across the nation’s largest digital in-theater network, comprised of theaters owned by AMC Entertainment Inc., Cinemark Holdings, Inc. (NYSE: CNK), Regal Entertainment Group (NYSE: RGC) and other leading regional theater circuits.
Mendtronix offers a full suite of support services ranging from reverse logistics, distribution and parts management to factory repair and refurbishments. With over 15 years of experience in the AV industry, the company has serviced more projectors than any other company and supports a wide range of electronics and digital signage products such as interactive flat panel displays, LCDs and PCs.
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Audiovisual products company streamlines its nationwide operations by outsourcing repair services.
Benefits:
In 2009, InFocus, a leading audiovisual product company, wanted to put emphasis on new product development and less on directly managing productrelated services. Their challenge was finding a reliable partner that could effectively manage all major pieces of their service operations across products and markets.
Mendtronix was selected in 2010 to provide all the services InFocus required, from warranty and out of warranty repair and validation, to website integration and vendor management. Mendtronix designed an end-to-end service strategy that included its strategically placed repair centers and call center operations.
Mendtronix worked with InFocus to successfully integrate all the frameworks needed for the execution of the entire range of services, and within only a few months MTI achieved the target milestones. As InFocus’ preferred national ASC, Mendtronix proved to continually exceed customer expectations and greatly improved overall aftermarket efficiency.
“It was important that we find a partner that would help minimize overhead and cut aftermarket inefficiencies.”
Avizia, http://www.aviziatech.com, is dedicated to improving people’s lives through innovative video products inspired by the unique needs of the healthcare, education, and public sectors. Avizia was founded in April 2013, by former members of the Cisco Collaboration Verticals Products Team, with engineers, industry experts, and sales professionals that are passionate about improving access to healthcare and education through creative application of advanced communications technologies
Mendtronix offers a full suite of support services ranging from reverse logistics, distribution and parts management to factory repair and refurbishments. With over 15 years of experience in the AV industry, the company has serviced more projectors than any other company and supports a wide range of electronics and digital signage products such as interactive flat panel displays, LCDs and PCs.
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Mendtronix announces it has completed a new contract with long term partner Boxlight-Mimio for repair and logistics services.
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Mendtronix, a leading electronics repair and logistics company, has completed a major facility improvement of its San Diego operation and expanded capabilities in Contract Manufacturing. A new laboratory has been built to handle custom product assembly, software configuration and quality control services for Avizia and other electronics manufacturers.
According to Steve Storr, CEO and President of Mendtronix: “Our contract manufacturing expansion allows Mendtronix to service our clients with the highest degree of quality. Focused, productive employees in a top notch environment creates a win-win outcome for Mendtronix and our clients.”
This new Contract Manufacturing space adds another module in a flowchart-like process for turn-key logistics services. Parts are delivered from client’s vendors and logged into inventory in Mendtronix’ warehouse and online system. As client fulfillment orders are requested, parts are picked from inventory, staged in the Contract Manufacturing facility and prepped for assembly. There Mendtronix’ technicians build custom orders to suit client’s customer. Thorough testing of hardware and software are part of Mendtronix’ deep and detailed Standard Operating Procedure to ensure the highest level of quality. Finished products are then moved from the Contract Manufacturing Facility to the warehouse where they are crated and staged for delivery. Mendtronix then arranges delivery to end user’s final destination.
These turn-key, value-added functions allow Mendtronix’ clients to focus on what they do best: new product innovation and management of client relationships. Mendtronix handles the repetitive assembly process with the careful attention of experienced electronics hardware and software technicians versed in electronics manufacturing and repair. Parts/inventory management, warehousing, order fulfillment and delivery are outsourced to Mendtronix’s team. Clients have the ability to work with a single vendor to manage the entire process along with 24/7 online view of work-in-progress for all client orders and activity.
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